Privacy Policy of Oceanidad

Introduction

Oceanidad is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and share your data when you visit our website, make a donation, or engage with our programs. It complies with applicable laws, including the General Data Protection Regulation (GDPR) where relevant.

What Data We Collect

1. Information You Provide

  • Personal Details: e.g. Name, email address, and payment information when you make a donation or purchase a digital product.

  • Communication Data: Messages or feedback submitted via our contact form.

2. Automatically Collected Data

  • Technical Information: IP address, browser type, device information.

  • Cookies: Data collected through cookies for analytics and functionality (see Cookie Policy for details).

How We Use Your Data

  1. To process and confirm donations or purchases.

  2. To send you updates about our projects, if you opt-in to our newsletter.

  3. To improve our website's functionality and user experience through analytics.

Sharing Your Data

We may share your data with:

  • Payment Processors: Such as Stripe or PayPal, to process transactions securely.

  • Service Providers: For website hosting or analytics (e.g., Google Analytics).

  • Legal Authorities: If required by law.

We never sell your personal data to third parties.

Data Retention

Your data is stored only as long as necessary for its intended purposes or to comply with legal obligations. For donations, data is retained for tax reporting requirements.

Your Rights

You have the right to:

  • Access your data.

  • Request correction or deletion of your data.

  • Withdraw consent for data use.

  • Lodge a complaint with a data protection authority.

Contact us at contact@oceanidad.com for assistance.

Contact Information

For any privacy-related inquiries:

  • Email: contact@oceanidad.com

Cookie Policy for Oceanidad

What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

  • Necessary Functionality: To operate core features of our website.

  • Analytics: To track website usage and improve services.

  • Marketing: To deliver personalized ads.

Managing Cookies

You can manage or disable cookies via your browser settings. Note that disabling cookies may limit website functionality.

Refund Policy for Oceanidad

Digital Products and Donations

No Refunds

  • All donations are voluntary and non-refundable.

  • Digital products, such as adoption certificates, are non-refundable once delivered.

Exceptions

Refunds may be considered for:

  • Duplicate transactions.

  • Technical errors during payment.

To request an exception, contact us within 14 days at contact@oceanidad.com.

Legal Notice (Impressum for Transparency)

Organization Details

  • Name: Oceanidad

  • Address: Condominio Verde Monte Rquitoque, Vereda Acapulco, Casa 70, Girón, Santander, Colombia

  • Email: contact@oceanidad.com

  • Registered as: Foundation in Colombia